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07415464033

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REGISTERED OFFICE ADDRESS

THE GATE, KEPPOCH STREET, CARDIFF, CF24 3JW

FAQ'S //

WE'VE MADE A LIST OF OUR MOST FREQUENTLY ASKED QUESTIONS. WITH SOME HOPEFULLY HELPFUL ANSWERS.

WOULD YOU TRAVEL TO FILM OUR WEDDING?

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Most definitely ! As long as we are available there is no limit to where we will travel. If the wedding is significantly far away we may charge travel expenses but rest assured when we arrive you will not regret choosing Posh Bear as your wedding videographers.

DO YOU WORK WITH PHOTOGRAPHERS?

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Yes, we do not compete with the photographer we work together. We will make a conscious effort to  discuss your day with the photographer before we begin filming. It’s a team effort, we are all creating and capturing memories for you, and we want the absolute best for you.

WILL MY WEDDING FILM BE SAFE

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Yes, as well as the USB and DVD copies we deliver, your day will be stored on a hard drive at Posh Bear HQ. If the worst were to happen and you were to loose the footage we would be more than happy to replace it.

DO YOU OFFER PHOTOGRAPHY?

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No we don't, however we know some of the best and talented photographers out there so if you are looking for a photographer we can definitely recommend a great one!

HOW DO WE BOOK POSH BEAR?

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Once you have selected the package you would like , send us an email or call us to check availability or you can book a meeting with us. To secure your booking we would ask for a 10% non refundable deposit. 

WHEN IS THE FINAL BALANCE DUE?

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You will be expected to pay the outstanding balance one week before the date of the wedding. This can be paid via cash or bank transfer.

HOW LONG DOES THE VIDEO TAKE TO COMPLETE?

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To create a film to the standard we produce takes time so we set the completion date at an estimated 4-6 weeks from the wedding date. We don't rush our edits, we spend the time carefully crafting your wedding film to ensure we create the best wedding video possible. Your video is to last you forever and we want it be something you will always want to watch and be proud to show your friends and family, we edit with this in mind. It does require patience on your part but I can assure you its worth the wait!

P.S. Summer seasons tend to be MEGA busy which might mean you wait a tad bit longer for your film.

HOW LONG ARE YOU THERE FOR?

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We plan our day around yours. When we have our wedding consultation with you we go through your schedule and make sure that we cover everything we need to. Normally, we will arrive when preparations are starting and leave around an half an hour after the first dance, so we can get all of the drunk dancing.

HAVE A QUESTION NOT ANSWERED HERE?

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If you couldn't find the question/answer you were looking for then please contact us at info@poshbear.co.uk or contact us on 07415464033.